Your clients will remember how you made them feel long after they forget what you did for them.
In this course, learn how to create unforgettable experiences for your clients that will make them LOYAL to you and become your raving fans to bring you new business.
Unlock the resources from this session to create that wow impression right from that initial call through to the first meeting and then wowing them with your seamless onboarding process.
Full HD recording of the 90 min session including a private Youtube link if you prefer to watch it that way
All the content and slides that I used in the session
Full audio recording file (mp3) of the session that you can download and listen on the go
Detailed notes that I use to prepare for and deliver the session including any templates and scripts I may have gone through.
Access to our template on-boarding that you can use to onboard your new clients and create a wow experience. This is created via google forms and really easy for you to add your logo and start using right away - saving you loads of time in the process!
A beautifully designed timeline that shows a client what to expect from working with us over the next 12m - you can use the same to wow your clients
A form that we include in our welcome pack that the client signs up to - to manage expectations on both side - what we will do and more importantly, what we expect them to do
Access our client satisfaction survey that you can use to survey your clients complete with email template to accompany the survey