All Episodes
Episodes
#261 How To Get Your Review Process Out Of Your Head (Using AI)
In this episode, I share what's been happening inside my firm this week.
A hiring decision, a tough conversation about accountability, and a simple AI idea that could change how your firm reviews work.
I break...
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#260 Three People Left At Once (Here's How I'm Replacing Them Without A Recruiter)
This week, three people left my firm within weeks of each other.
A client manager. An onboarding manager who didn't last two months. A bookkeeping manager.
All while we're trying to grow.
So I got dragged back into...
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#259 Why AI Won't Replace You (But Will Replace Some Of Your Clients' Reasons To Pay You)
In this episode, I give my take on the Xero advert that set the whole profession off last week.
The one where an influencer said she'd stopped paying her accountant ÂŁ800 a month because she'd connected her cloud...
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#258 Why Your Team Isn't Doing What You Asked (And How To Fix It)
This week I'm talking about the pillar most firm owners ignore until it starts costing them money.
People.
I've just got back from two and a half weeks in South Africa, and the firm carried on perfectly well without...
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#257 How Alex Grew A Remote-First Firm to ÂŁ1m In 5 Years
In this episode I sit down in a Southampton studio with Alex Norian of IWN Accountancy.
Five years ago he was made redundant, had no savings, a newborn daughter and a wife who had stopped working.
He's now on track...
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#256 Why Good Service Isn't Enough To Keep Your Clients
This week, I'm talking about something I rarely cover on here.
Not how to win clients.
How to keep them.
We spend so much time obsessing over pricing, positioning and winning new work that we forget the thing that...
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#255 Why Outreach Feels So Cringe (And How To Do It Anyway)
In this episode, I'm talking about the thing that stops more accountants from winning clients than any lack of skill ever will.
Fear.
Specifically, the fear of putting yourself out there. Sending the message. Posting...
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#254 Why Your To Do List Is Quietly Killing Your Firm
In this episode, I'm back after a few weeks off, walking along the beach in Fareham on a 28 degree UK evening.
And I explain exactly why the podcast disappeared.
It wasn't discipline. It was friction.
I break...
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#253 Which Social Media Platform Should You Actually Be On?
This week, I'm tackling a question I get asked more than almost any other.
Which social media platform should you actually be on?
And what on earth should you post once you're there?
I break down:
Why a podcast feels...
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#252 I Just Replaced Part of My Team With AI
In this episode, I share how AI is transforming the way I work, market, create content, build systems, follow up with prospects, and even prepare accounts and tax returns.
More importantly, I explain what this means...
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#251 Why You Need A Pricing System (And How To Set It Up)
This week, I’m diving into one of the biggest bottlenecks inside accounting firms.
Pricing.
More specifically, why most accountants are still pricing from gut feel, comparing themselves to firms that also don’t know...
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#250 Why The Best Accountants Still Struggle To Grow
In this episode, I go from talking about loneliness as a firm owner… to where AI is rapidly taking the accounting profession.
I share my thoughts on:
• Why most accountants still feel stuck despite working harder than...
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