#261 How To Get Your Review Process Out Of Your Head (Using AI)

In this episode, I share what's been happening inside my firm this week.

A hiring decision, a tough conversation about accountability, and a simple AI idea that could change how your firm reviews work.

I break down:

Why your average performance drops to the level of your lowest performer
What tolerating mediocre work quietly does to your best people
Why you should strip a process back to the bare bones before you automate anything
Whether your clients actually read the PDF pack you send them, and what to send instead
How I got a team leader who was sceptical about AI to say "that was pretty clever"
The Loom trick that turns your senior reviewer's knowledge into an AI skill
How juniors can review their own work before it reaches you
Why AI should be your second brain, not your first
The calendar rule I use to protect my deep work every morning
The one alarm most firm owners never set, but should

I also share why I'm flying 20 hours to Las Vegas for Alex Hormozi's scaling workshop, and why investing in yourself has been the best return I've ever had.

This episode is sponsored by Karbon, the practice management platform we recently moved to after 12 years on our previous system.

If you've ever felt like the whole firm still runs through your head, this episode is for you.

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