STOP! billing by the hour!
Mar 01, 2021STOP billing by the hour!
STOP using timesheets!
Time has nothing to do with what your clients value
Client's are not buying time from you
They are buying results, outcomes, solutions to problems
You are not a commodity
Your 'time' is not what you're selling
When you track time - or get your employees to - you are suggesting that time matters
It doesn't
The only place where time spent matters is ... in prison!
Instead, get your team to focus on the outcomes they are generating
What are they doing that makes a difference to client's lives
How are they enhancing the client's experience with your firm
How quickly are they turning things around
How proactive are they
How are they helping clients achieve their goals
These are things that matter
Watch the video below to find out more ways you can measure results in your firm other than using timesheets