Why have an onboarding system client experience new clients onboarding Dec 14, 2020

Have I made right decision? Should I have stayed with my ex? 

What if he let's me down..

I can't bear to go through this process again 

These are the thoughts going through your new client's mind..

Have I made the right choice, or not
I'm excited, but also fearful
Excited to have...

Continue Reading...
Onboarding new clients: Making the first 100 days count customer service onboarding May 18, 2020

So you've won a new client, yay!

But what next? You see, your client has agreed to work with you because they have undergone a journey from not knowing you, to knowing you, to liking you and trusting you, but what next?

When they agreed to buy from you they had these conflicting emotions running...

Continue Reading...