So how do you react when one of your employees, one of your team members, in your accounting firm, makes a mistake? Do you come down on them like a ton of bricks? Or does the superior in charge, the senior, do the same with the juniors if they make a mistake? Or are you quite forgiving?

You see,...

So one of the big challenges that I hear from accounting firm owners is that it's really hard to find the right people.

I hear the same from clients of my accounting firm that recruiting the right people is so difficult. Well, my question back to that would be, are we the right leaders? Have we...