Are you still pricing by the hour? client experience email management sales Apr 11, 2022

If you bill by the hour, you get rewarded for being slow and inefficient. If your employees are completing timesheets, their focus is on the wrong things. Sounds so obvious doesn’t it?

Yet many firms still do it 

Imagine saying that out loud to a client when you give them your hourly...

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3 reasons why you should NEVER give a discount (and 2 occasions when you can šŸ˜Š) client satisfaction discount sales Apr 04, 2022

You're at the end of your meeting with the prospect and you've given them the price You wait for them to speak They finally do and say:

"Is there anything you can do for us on the price?"

You really want the business, you don't want to lose them, so you end up giving a reduction...

Noooo! 

...

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Stop running around like a blue-arsed fly! client satisfaction positioning sales Mar 07, 2022

Ever feel like that? Like you’re constantly chasing your tail.. Drowning in client work and fire fighting. Not making the in-roads that you want to grow your practice. Well you’re not alone.

Tom is a small sole practitioner from Dublin with 2-3 employees and he was in...

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Why you should have the pricing conversation in personā€¦ proposal sales sales meetings Feb 21, 2022

How do you quote your price for prospects? Do you fancy sending your price on your proposal or talking about it in person?

You see, when it comes to quoting price to prospects, what you absolutely don’t want to do is send it through the proposal.

Instead, you want to have that pricing...

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How to generate ideal client enquiries client enquiries positioning sales Jun 21, 2021

So how do you get enquiries from your ideal clients? 

Is it by referral? 

Is it through social media? 

Or is it via your email list? 

Referrals are great but they aren't always predictable. 

So what you need is a marketing system that generates a predictable number of...

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