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So one thing that many business owners, and accounting firm owners struggle with is people. Attracting the right talent, and when you do get the right talent in, retaining your high performers, and maximizing everyone's potential. It's one of those top three challenges that I hear time and time...

So do you find that you procrastinate a lot, that you get distracted very easily?

You're in the middle of doing something really important and then you hear that buzz on your phone for a WhatsApp or a Facebook or a Twitter or a news alert. You're at home and you're playing with your kids and you...

If you're an accountant and you find that you're working crazy hours, 60, 70 hours a week, you are the one who has to deal with all the firefighting, all the queries that come your way, you're constantly having to remind people to do things.

Then ask yourself the question.

Do you have adequate...

So when you're an accounting firm owner, you wear many hats.

You're the sales director, you're the marketing director, you're the operations director, you're the HR director, you are the business development director, and so on and so forth. It can be very overwhelming, and difficult to know...

If you're an accountant, what stage do you think the accounting profession is in? I think we're in a really exciting place at the moment, but actually it's, it's a mixed view depending on which sector of the accounting profession you're in.

I think the likes of the big four, the big 10 even are...

So today i'm going to tell you the story about Stella Liebeck and mcdonald's and how we can learn something about pricing from this 2.9 million dollar cup of coffee. So back in 1994 a lady called Stella Liebeck, drove up to mcdonald's drive-through with her grandson, they bought a cup of...

So do you find that you're constantly busy? You get in the morning to the office or you open up your laptop and you've got emails to clear.

You clear those emails and then, more emails come in and then you've got to clear those, and you spend most of the day writing emails, responding to emails,...

Do you still use timesheets in your firm? Now I know many accountants still do.

Even though, we've moved on to a different way of pricing clients on a fixed fee basis. But many accountants are still so attached to the timesheet, that even though they may not be billing based on the time and the...

So how do you react when one of your employees, one of your team members, in your accounting firm, makes a mistake? Do you come down on them like a ton of bricks? Or does the superior in charge, the senior, do the same with the juniors if they make a mistake? Or are you quite forgiving?

You see,...

If you're an accounting firm owner, you've heard of the concept of A Results Only Work Environment, where your employees, your team can work when, where, and how they want as long as the work gets done.

Now, if you know me, you'll know a big proponent of the ROWE, as it were, the Results Only...